The IMS is a team of volunteer BCTF members, trained and experienced as mediators, who work with teachers and others to help resolve workplace conflicts. Any active BCTF member is eligible to make a request for assistance.
IMS mediators work predominantly in member-to-member situations. However, they also work with small groups to help repair or maintain professional relationships and work through complex issues effectively.
The service can help to resolve a variety of conflict situations including disputes about:
- respectful professional relations
- duties, roles, and responsibilities
- decision making, policies and procedures
- school culture and climate