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Internal Mediation Service

Working with teachers to help resolve workplace conflicts

The IMS is a team of volunteer BCTF members, trained and experienced as mediators, who work with teachers and others to help resolve workplace conflicts. Any active BCTF member is eligible to make a request for assistance.

IMS mediators work predominantly in member-to-member situations. However, they also work with small groups to help repair or maintain professional relationships and work through complex issues effectively.

The service can help to resolve a variety of conflict situations including disputes about:

  • respectful professional relations
  • duties, roles, and responsibilities
  • decision making, policies and procedures
  • school culture and climate