Get Assistance Logging in to BCTF.ca

These online tools may assist you before contacting BCTF Login Support:

Register for a BCTF.ca account using your personal email address on file with the BCTF.
Reset your password if you have registered/logged in previously to BCTF.ca.
Update your name or contact information on file with the BCTF.

The Login Support team is only able to assist members with issues related to logging into BCTF.ca. They are unable to assist with:

websites not run by the BCTF, such as the Teachers' Pension Plan or Teacher Certification Branch.
issues not related to logging in to your BCTF.ca account such as finding phone numbers or information on BCTF.ca. Visit the contacts page for other contacts at the BCTF.

Request Form

Please complete the form below to initiate a request for additional assistance.

*Indicates required field.

*Full name:

*Personal email:

*District:

District employee number:

Birth date:

*Description of issue/request:

If applicable, please provide a screen capture image of the error or issue.

File must be less than 1MB. Allowed file types: jpeg, jpg, png, tiff.

You can contact Login Support at 1-800-663-9163 (local 2119) Monday to Friday between 8:30 a.m. and 5:00 p.m.